เราเป็นบริษัทชั้นนำของประเทศไทยด้านจัดสรรบุคลากร
ในตำแหน่งงานวิศวกรรม

Helpdesk Coordinator (JPHD)

Helpdesk Coordinator (JPHD)

JOB ID	000000083
ตำแหน่งงาน	Information Technology
ประเภทธุรกิจ	It　Helpdesk/Customer Support
เงินเดือนพื้นฐาน	15,000THB ～25,000THB
สวัสดิการ	Social security Provident fund Insurance
สถานที่ทำงาน	Bangkok
เวลาทำงาน	08:30～17:30
รายละเอียดงาน	•Provide technical and operational support to ensure that client support expectations are met through first and second level problem determination and resolution efforts. •Respond to Japanese users’ concerns via telephone, e- mail, face to face promptly and efficiently. •Accurately log all Helpdesk-related information such as Issue Details, Issue Handling History, and User Contact Info. •Maintain reasonable discipline and decorum in the Help Desk area. •Perform other functions or projects, which may be assigned by upper level.
คุณสมบัติของผู้สมัคร	•Thai or Non-Thai nationality, Male or Female, age between 21 - 26 years. •Bachelor or Master degree in Computer or related fields such as Computer Engineering, Computer Science, Information Technology, Telecommunication Engineering, Business Computer , Business Administration or related fields. •Experience between 1 - 4 years and/or New graduated is also welcome. •Experience in IT Support, Call Center or other related fields. • Experience in telephone support of external customers in resolving the specific problems will be advantage. •Strong abilities to analyze and prioritize issues for problem resolution (troubleshooting)  •Have negotiation skill, communication skill, serviced mind, initiative and logical thinking. •Good team player, good problem solving.