Japanese Guest Relations Officer (Pattaya)
Japanese Guest Relations Officer (Pattaya)
JOB ID | 000001353 |
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職種 | その他 |
業種 | 機械 その他 |
給与 | 35,000THB ~35,000THB |
福利厚生 | 社会保険 医療保険 Accommodation and meals in the Hotel, Health & life insurance, 2 week vacation after completion of 1 year service |
勤務地 | バンコク |
就業時間 | 00:00~00:00 |
仕事内容 | • Be responsible for all Japanese guests
• Make reservations for all requests such as restaurants, hotels and transportation • Prepare welcome letters, amenities for next day's arrival guests in advance • Handle guest’s complaints and follow up the cases. • Take care of all Japanese VIPs and prepare rooms and amenities prior to guest’s arrival (room inspections) • Handle all group check-in and check-out. • Check all guests’ arrival 3 days in advance and assign room according to their preferences. • Answer guest’s enquiries by e-mails and phone calls • Be responsible for Front Desk works • Act as a front office cashier – handling guest’s billings and exchange |
応募条件 | - Japanese nationality
- Male / Female (age: 25-40) - Vocational Diploma or Bachelor Degree in Hospitality or related fields - Able to live-in the Hotel (The Bayview Pattaya) - Self-motivated and service mind - Be flexible for working time and able to change shift. - Good English communication skills both in writing and speaking - Pleasant personality with good communication and interpersonal skills - Computer literacy - Good customer relations skill - Having experience in hospitality field will be an advantage |