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Japanese Guest Relations Officer (Bangkok)

Japanese Guest Relations Officer (Bangkok)

JOB ID 000001352
職種 その他
業種 化学 その他
給与 35,000THB ~35,000THB
福利厚生 社会保険
医療保険
Accommodation and meals in the Hotel, Health & life insurance, 2 week vacation after completion of 1 year service
勤務地 バンコク
就業時間 09:00~18:00
仕事内容 • Be responsible for all Japanese guests
• Make reservations for all requests such as restaurants, hotels and
transportation
• Prepare welcome letters, amenities for next day's arrival guests
in advance
• Handle guest’s complaints and follow up the cases.
• Take care of all Japanese VIPs and prepare rooms and amenities
prior to guest’s arrival (room inspections)
• Handle all group check-in and check-out.
• Check all guests’ arrival 3 days in advance and assign room
according to their preferences.
• Answering guest’s enquiries by e-mails and phone calls
応募条件 - Japanese nationality
- Male / Female (age: 25-40)
- Vocational Diploma or Bachelor Degree in Hospitality or related
fields
- Able to live-in the Hotel (in the Bangkok)
- Self-motivated and service mind
- Be flexible for working time and able to change shift.
- Good English communication skills both in writing and speaking
- Pleasant personality with good communication and interpersonal
skills
- Computer literacy
- Good customer relations skill
- Having experience in hospitality field will be an advantage

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