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☆タイ語不問★仏系大手電機メーカーでのField Service Technical Expertの御仕事です!

《仏系大手電機メーカーでのField Service Technical Expertの御仕事で
す。》

JOB ID 000001020
職種 電気
業種 機械 セールスエンジニア/フィールドエンジニア/アプリケーションエンジニア
給与 30,000THB ~100,000THB
福利厚生 社会保険
退職積立金
医療保険

Life insurance, Group health insurance, Pre-employment health check-up, Annual Health Check up, Flexible account (Health care, Future security, Personal development, Life style), Maternity benefits
勤務地 バンコク
就業時間 08:30~17:30
仕事内容 Job Description
Solar is a very exiting field; We are one of the bigger Start-Up's
inside of the group and we are looking for you to complete our
Expert team. As Experts we support the Front Offices to serve our
customers quickly and professional.

You will work as an Expert on Solar Inverters for PV Plants and the
balance of systems. You will closely collaborate within the global
team of Service Experts, technicians from different countries,
Quality and Sustaining Engineering. As an Expert, you have the
possibility to work with all the countries within APAC and support
them in their daily job,

We require the candidate to have in-depth knowledge and experience
of inverter’s operation. Uses best practices and knowledge from
internal and external to improve on services. Solves complex
problems; Works independently, receives minimal guidance. Acts as a
resource for colleagues with less experience. Japanese speaking is
required.

Responsibility:
·Act as a role model for service technicians providing them with
expertise and guidance.
·Go to the field to investigate very seldom failures and help the
local teams on trouble shooting in complex situations
·Support technicians by phone and email as well as with the
different Solar tools.
·Support our technicians on the site if necessary with deep
technical root cause analysis and failure verification
·Perform on site support for commissioning
·Work as a trainer, prepare and run training sessions on Solar
offer
·Define and develop training material
·Act as a coach for local service teams and help them developing
the right skills to support the customer’s faster
·Perform Site Audits if necessary and needed and provide expert
reports
·Perform root-cause analysis to support Quality with 8D reports
·Act as a key person to drive continuous improvement into the
existing offer and provide input to the development team of the new
offer
·Collaborate actively to field services improvement, enhance
customer satisfaction
応募条件 ·Degree in Electrical Engineering or equivalent
·Electrical Engineer or Technician with 5 -10 years of ·Field
servicing experience in power electronics, preferable Solar
Inverters, UPS or Drives
·Previous utility-scale solar experience preferred
·Experience installing, maintaining and troubleshooting PV systems
preferred.
·Experience installing all types of grid-tied inverters preferred
·PV System site inspections experience preferred
·Be passionate, rigorous, and dynamic to be able to teach
·Like sharing your knowledge and experience
·Able to collaborate with different offices in a virtual team
·Must have good prioritization, organization, analytical and
planning skills
·Excellent communication and customer service skills
·Flexibility
·Customer focus, mastering of customer issues identification and
solving
·Team spirit
·Ability to travel frequently within the Region and globally with
limited notice or no calendar

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